• Architectural Metals and Hardware. Since 1987 More
1-800-835-8338
Mon-Fri 8am-4pm PST

SHIPPING INFORMATION

In-stock items typically leave our Ontario, CA warehouse within 1 business day (Monday-Friday). Shipping and delivery times may vary.

Orders placed by 12:00 pm PST Monday through Friday will be processed same business day if items are in stock. Orders placed on Friday after 2:00 pm PST will ship on Monday. Orders placed on Saturday or Sunday will ship on Monday. Please note shipping method delivery times as some are not guaranteed.

Expedited delivery (2 Day & Overnight) is only available on business days (Monday through Friday).

USPS Estimated Transit Times

Shipping Method Estimated Transit Time Delivery Dates
USPS First Class (not guaranteed) 1-7 Business Days Mon-Sat
USPS Priority Mail (not guaranteed) 2-5 Business Days Mon-Sat

 

UPS Estimated Transit Times

Shipping Method Estimated Transit Time Delivery Dates
UPS 2nd Day Air A.M.® (Residential) Delivery Time: Within 2nd business days by 10:30 A.M. or 12:00 P.M. to most commercial destinations. Mon-Fri
UPS 2nd Day Air® (Business) Delivery by 10:30 A.M. or 12:00 P.M. of the second business day to most commercial destinations in the U.S. Mon-Fri
UPS 3 Day Select® These shipments will be received within 3 business days from the shipping date Mon-Fri
UPS Next Day Air Saver® Commercial: Next business day delivery by 3:00 pm or 4:30 pm where UPS Next Day Air® delivery is committed by 10:30 am or 12:00 noon, respectively. Residential: Next business day delivery by end of the day. Mon-Fri
UPS Next Day Air® Early: Guaranteed delivery one hour later than the guaranteed weekday delivery time, as early as 9:00 a.m., based on destination. UPS Next Day Air®: Guaranteed delivery by 12:00 noon or 1:30 p.m. where weekday shipments are delivered by 10:30 a.m. or 12:00 noon, respectively, based on destination. Mon-Fri
UPS Next Day Air® Early Delivery by 8 a.m. to most major cities in the U.S. or by 9:30 A.M. to most other cities. Service Overview: UPS Next Day Air Early guarantees early morning delivery on the next business day for your time-sensitive shipments. Mon-Fri
UPS Worldwide Expedited® Delivery in 2-5 business days by the end of the day to more than 70 countries and territories. Mon-Fri
UPS Worldwide Express Plus® Delivery in 1-3 business days, typically by 9 a.m., to more than 25 countries and territories including major cities in Canada, Europe and Asia. Mon-Fri
UPS Worldwide Express® Delivery in 1-3 business days by 10:30 a.m. or noon., to more than 65 countries and territories. Mon-Fri
UPS Worldwide Saver® Delivery in 1-3 business days by the end of the day to more than 215 countries and territories. Mon-Fri
UPS® Ground Packages are guaranteed delivery within 1-5 business days. Mon-Sat
UPS® Standard The most economical way to send your parcel is by selecting the standard delivery which takes between 1-2 business days depending on the postal code. Mon-Sat

*UPS charges $18 Additional Handling for packages over 48" in length, and $4.45 for Residential Delivery on top of shipping. In the event that Shipping & Handling paid for order doesn't cover our shipping cost, order will be shipped via USPS or carrier of our choice. If order MUST be shipped via a certain carrier, please kindly make a note in order or give us a call/email, payment for additional freight will be required for order to be processed.

Combined shipping for tubing longer than 4-ft is available. Please contact us for shipping estimates.

Shipping Standard & Ground Shipping Estimated Transit Time

Your cart contains items that are IN STOCK, made to order, personalized items, and/or items that ship via freight and will ship separately. Shipping and delivery times will vary by item.

When will I receive my items?

In-stock items: Once shipped, allow 3-7 business days for delivery.
All other items: Once shipped, please allow 3-7 business days for delivery of non-freight items or 7-10 business days for delivery of items that ship via freight.
We will send you a separate shipping confirmation email and tracking number, if available, when each item ships.

Freight Truck Shipping

Products or orders too large or heavy to ship via FedEx will be delivered to you via freight truck delivery and may be subject to an additional liftgate service fee.
Freight orders usually take 7-10 business days for delivery; some items will take longer, based on your location.

You will be contacted when your freight item arrives at your local freight terminal (via the phone number you've already provided during checkout) to schedule a drop off date and time.

How is shipping cost calculated?

Shipping charges depend entirely on what you're ordering, where you need that order to go and how quickly you want it to get there.
Shipping costs are based on the zip code you entered, product weight and size.

Estimated Shipping Costs

You will always see your complete order total, including the exact shipping cost and taxes, before your order is placed.

Please Check Your Order

Customers are responsible for checking their order when it arrives to make sure that all items are present. Any order discrepancies must be communicated to us within 5 business days. We are not responsible for missing items reported after 5 business days. Please see our Returns & Exchanges information.

Questions?

Feel free to Contact Us anytime, or just give us a call at 1-800-835-8338. We're available to chat Monday – Friday, 9am – 4pm PST. Make sure to have your order number on hand so we can answer your questions quickly and easily.